Holland & Barrett and English Tea Shop have come together for Sustainability and Transparency Week, and we’re proud to spotlight how their collaboration is driving clean data and transparency on the Ideagen Authenticate platform.
In a global health and wellness market that increasingly demands more than just claims, Holland & Barrett and English Tea Shop are proving that purpose driven partnerships, backed by data, can redefine what best practice looks like.
This collaboration isn’t just about two likeminded businesses, it’s about measurable transformation, leadership in environmental and social governance, and setting the pace for an industry that’s under rising consumer scrutiny.
The Landscape: High Expectations, Greater Accountability
With consumers expecting transparency, ethical sourcing, and climate-conscious production and ESG commitments under greater public and regulatory scrutiny, retailers like Holland & Barrett are under pressure to ensure their supply chains reflect the same values they promote on the shelf.
To meet these expectations, Holland & Barrett partners with Ideagen Authenticate to gain clear visibility of supplier performance, benchmark progress, and uncover leaders driving real, reportable change.
A Standout Performer: English Tea Shop
Among Holland & Barrett’s entire supply base, English Tea Shop ranks as the top-scoring supplier across all ESG dimensions in Ideagen Authenticate’s ESGniusplatform. Their recent assessment reflects a holistic, transformational approach:
This performance isn’t just symbolic, it’s strategic.
English Tea Shop integrates sustainability at the core of its business, with science-based environmental targets, and advanced social engagement throughout its supply chain.
Through its use of the ESGnius module, the business can:
- Track supplier and internal ESG performance with precision
- Demonstrate responsible sourcing backed by verifiable data
- Communicate transparently with retail buyers, consumers, and stakeholders
And importantly, this isn’t a one-time score, it’s part of an ongoing cycle of improvement and transparency.
The Bigger Picture: Benchmarking Across the Supply Chain
While English Tea Shop’s progress is remarkable, it’s part of a much larger movement, one being actively encouraged and supported by Holland & Barrett.
As one of the UK’s leading health and wellness retailers, Holland & Barrett has embedded ESG performance into its supplier engagement strategy, using ESGnius assessment tool to benchmark, guide, and uplift standards across its network.
Rather than treating sustainability as a tick-box exercise, Holland & Barrett has championed transparency and continuous improvement. By leveraging comparison reports within ESGnius, they are not only able to identify standout performers like English Tea Shop but also spotlight areas where additional support or collaboration is needed.
Their commitment to supplier-led sustainability ensures that businesses of all sizes, from independent brands to global manufacturers, receive actionable feedback and clear expectations.
It’s a values-driven approach that builds trust, elevates standards, and contributes to a more ethical and environmentally responsible retail ecosystem.
How Ideagen Authenticate Supports ESG-Driven Partnerships
Ideagen Authenticate plays a key role in making these results possible, by offering the digital infrastructure both retailers and suppliers need to:
Measure ESG performance consistently through ESGnius
Benchmark performance across supply chains and categories
Engage suppliers in capacity building and continuous improvement
Generate real-time dashboards and reports to support buyers and ESG leads
Drive accountability with evidence-based, auditable ESG data
As ESG becomes more than a tick-box exercise and consumers continue to demand real action, having access to meaningful, actionable data is no longer optional. It’s essential.
What’s Next
As Holland & Barrett continues to champion ESG excellence across its network, partnerships with high-performing, purpose-driven suppliers like English Tea Shop will remain crucial.
This case study demonstrates that when retailers invest in visibility and suppliers commit to integrity, the entire value chain benefits, from planet to consumer.