Customer service
Our UK-based customer service team are with you every step of the way, available to help 5 days a week.
Every client has a dedicated account manager who can ensure you get the maximum benefit from the platform.
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KPI Scorecards: See what’s working and what’s not, set clear benchmarks and drive continuous improvement by building supplier scorecards. Mix and match results from KPI or audit data from the platform, or bring in 3rd party data through private APIs to build ever-deeper analytics.
Assessments: Check real time progress of surveys, analyse data, compile reports and create benchmarks.
Product-level Reports: Ensure all products meet Food Information Regulation requirements. Analyse allergens and recommended daily allowances.
Supplier Approval: Check the certification status of all your suppliers and producers. Check certificates are current, relevant and compliant.
Customise your analytics
The Authenticate platform is loaded with many pre-configured reports and new custom-made reports are continuously being added to ensure that your data is provided exactly as you need it.
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