Our privacy policy

This policy, together with our Subscriber Agreement, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully to understand our practices regarding your personal data and how we will treat it.

Information we may collect about you:

We collect information from you when you visit our website, complete forms including when registering to subscribe to our Services. The information you provide is stored on our servers. The information we may collect about you includes, your name and email address; your title, company and other profile information you provide as well as aggregate information about your use of the Services we provide to you.

If you contact us for customer or technical support, we may keep a record of that correspondence or conversation.

Information we receive from third-party search engines such as, but not limited to Google, Yahoo and Microsoft relating to your search activity.

Details of your visits to our site including, but not limited to, traffic data, location data, IP addresses, weblogs and other communication data and the resources that you access.

We may collect information about your computer, including, where available, Your IP address. This is statistical data about your browsing actions and patterns, and does not identify any individual.


We use Cookies to identify and track our users web behaviour on our site. The use of cookies enables us to identify and track web browsers. Cookies contain information that is transferred to Your computer’s hard drive. We use Cookies to help us to improve our site and to deliver a better and more personalised service.

IP addresses

Our Services use Internet Protocol (IP) addresses. IP addresses are assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. It is possible that the IP address we collect or even a cookie we might use may contain information that could be deemed identifiable. We use your IP address to report aggregate information on usage and to help improve our Service.

Use of Information

We may use the information you provide in the following ways:

To provide our Services to you, to measure and improve those services and to provide you with customer and technical support.

To provide you with information concerning our products or services that you request from us or which we feel may interest You by email.

To carry out our obligations arising from any contracts entered into between you and us.

To provide you with advertisements concerning our products and services.


Authenticate GDPR Statement

The EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in the last 20 years. The regulation comes in to force on 25th May 2018

Authenticate Information Systems operates an Information Security Management System (ISMS) that is ISO 27001 compliant. Our policies and procedures are designed to ensure that we are compliant with the existing data protection laws.

Authenticate is taking GDPR very seriously and has a project team actively working on ensuring that we will be fully compliant with the new regulations when they are introduced.

We are reviewing existing policies and procedures to ensure that they will remain compliant and are specifically looking at policies and procedures covering subject access requests, the right to be forgotten, handling & reporting of data breaches etc.

The Authenticate Data Protection Officer (DPO) continues to review guidance provided and updated regularly by the Information Commissioner’s Office (ICO) and uses this guidance to shape the ongoing project.

Authenticate Information Systems aims to be fully compliant with the additional requirements introduced with GDPR before the deadline of May 2018