Our privacy policy

This policy, together with our Subscriber Agreement, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully to understand our practices regarding your personal data and how we will treat it.

Information we may collect about you:

We collect information from you when you visit our website, complete forms including when registering to subscribe to our Services. The information you provide is stored on our servers. The information we may collect about you includes, your name and email address; your title, company and other profile information you provide as well as aggregate information about your use of the Services we provide to you.

If you contact us for customer or technical support, we may keep a record of that correspondence or conversation.

Information we receive from third-party search engines such as, but not limited to Google, Yahoo and Microsoft relating to your search activity.

Details of your visits to our site including, but not limited to, traffic data, location data, IP addresses, weblogs and other communication data and the resources that you access.

We may collect information about your computer, including, where available, Your IP address. This is statistical data about your browsing actions and patterns, and does not identify any individual.

Cookies

We use Cookies to identify and track our users web behaviour on our site. The use of cookies enables us to identify and track web browsers. Cookies contain information that is transferred to Your computer’s hard drive. We use Cookies to help us to improve our site and to deliver a better and more personalised service.

IP addresses

Our Services use Internet Protocol (IP) addresses. IP addresses are assigned to your computer by your Internet Service Provider (ISP), so you can access the internet. It is possible that the IP address we collect or even a cookie we might use may contain information that could be deemed identifiable. We use your IP address to report aggregate information on usage and to help improve our Service.

Use of Information

We may use the information you provide in the following ways:

To provide our Services to you, to measure and improve those services and to provide you with customer and technical support.

To provide you with information concerning our products or services that you request from us or which we feel may interest you by email where you explicitly opt-in to this.

To carry out our obligations arising from any contracts entered into between you and us.

To provide you with advertisements concerning Authenticate products, where you explicitly opt-in to receive information regarding these services.

 

Authenticate GDPR Statement

We have always taken the security of your data very seriously, and continue to do so in line with the new General Data Protection Regulation (GDPR) which entered UK law on Friday 25th May 2018. If you have any further queries, please email dpo@authenticateis.com.